We welcome children aged 4 to 16 years. Our programs are structured across three growth stages: Foundation (4-7 years), Skill Building (8-12 years), and Leadership (13-16 years), ensuring age-appropriate learning experiences for every child.
Absolutely. Your child's safety is our highest priority. Our hub features CCTV surveillance, childproof furniture, trained first-aid staff, and secure entry/exit protocols. We maintain a clean, hygienic, and nurturing environment at all times.
We keep parents connected through WhatsApp group updates, monthly progress reports, parent-mentor meetings, and a dedicated communication channel. You will always know what your child is learning and how they are growing.
For admission, we require the child's birth certificate, Aadhar card, passport-size photos, previous school records (if any), and a filled admission form. Our team will guide you through the entire process smoothly.
Our mentors create a warm, welcoming atmosphere every day. We start with circle time, use gentle transitions between activities, and encourage emotional expression. Each child is greeted personally and given the space to settle in at their own pace.
MasterStep Kids accepts children from 4 to 16 years of age. We offer tailored programs for different developmental stages so every child can thrive at the right level.
Yes! We have implemented comprehensive safety measures including CCTV monitoring, sanitized classrooms, safe play areas, and trained staff who are always present. Your child's well-being is always our top concern.
We share updates through regular parent-teacher meetings, WhatsApp groups, and monthly progress reports. Our mentors are always available to discuss your child's development and milestones.
You will need your child's birth certificate, Aadhar card, two passport photos, medical records, and any previous educational certificates. Our admissions team will walk you through each step.
To enroll, simply fill out our online or offline admission form, submit the required documents, and complete the fee payment. We also encourage a hub visit so your child can experience our environment before joining.
We offer 12+ programs including Coding, Robotics, Arts and Crafts, Music, Dance, Sports, Brain Development, Public Speaking, and more. Each program is designed to develop specific skills while keeping learning fun and engaging.
Yes, safety is built into every aspect of our programs. All equipment and materials are age-appropriate, activities are supervised by trained mentors, and our facility is designed with child safety as a priority.
Parents receive detailed monthly progress reports, real-time WhatsApp updates during sessions, and quarterly parent-mentor reviews. We believe transparent communication is key to your child's success.
Our curriculum is developed by education experts and covers cognitive, creative, physical, and social-emotional development. We blend international best practices with Indian cultural values to provide a holistic learning experience.
Absolutely! Children can enroll in multiple programs based on their interests. We offer flexible schedules and combo packages that make it easy to explore different activities throughout the week.
Parents can choose from weekly email updates, WhatsApp messages, or our dedicated parent portal. We customize communication frequency based on your preference to keep you informed without overwhelming you.
We have strict data protection policies. All personal information, photos, and progress reports are shared only with authorized parents or guardians. We never share your data with third parties.
Yes! We maintain an open-door policy. Parents can schedule meetings with mentors, attend observation sessions, and participate in special events and workshops throughout the year.
For urgent matters, parents can contact our front desk directly at +91 9130043999 during hub hours. For non-urgent queries, WhatsApp and email responses are typically provided within 24 hours.
Every child receives individual attention through small batch sizes (maximum 10 children per mentor). Mentors prepare personalized learning plans and share detailed feedback on each child's progress.
Our hub operates Monday to Friday from 9:00 AM to 12:30 PM, and Saturday from 9:00 AM to 11:30 AM. We follow a structured calendar with holidays aligned to the Maharashtra state academic schedule.
We have a clear attendance policy. Parents must inform us in advance about absences. Extended absence requires written notification. Regular attendance is important for continuity in your child's learning journey.
We have trained staff and a detailed emergency protocol for medical, fire, and natural disaster situations. First-aid kits are available in every room, and we conduct regular safety drills with children and staff.
We offer flexible refund policies for program cancellations. Refunds are processed within 15 working days. Terms vary based on the program duration and timing of cancellation. Our team can provide specific details.
We use a digital payment system for fee collection. Parents can pay via UPI, bank transfer, or at our front desk. Fee receipts are sent digitally, and we offer installment plans for annual programs.
